Archive for December, 2011

Etiquette Tip: Use of a Napkin

Posted by: ~ December 16, 2011 ~ 0 comments

In a restaurant:

  • As soon as you are seated, remove the napkin from your place setting, unfold it, and put it in your lap. Do not shake it open. At some very formal restaurants, the waiter may do this for the diners, but it is not inappropriate to place your own napkin in your lap, even when this is the case.
  • The napkin rests on the lap till the end ...
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Professionals: Shine at Holiday Time!

Posted by: ~ December 8, 2011 ~ 0 comments

The holiday season is officially here, and now is the time to extend your best wishes to business clients and colleagues. The right gesture will help you reinforce strong relationships with the people who matter. Here are other tips:

  • Keep “business” out of your holiday correspondence, though it is fine to include your business name or logo. Neutral messages like ...
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My Attendance at the Protocol Conference for Africa (APCA 2011)

Posted by: ~ December 6, 2011 ~ 0 comments

A couple of weeks ago I attended and was a guest speaker at the 2nd Annual Protocol Conference for Africa which was held at the CSIR International Convention in Pretoria, South Africa, November 23-25. Interest in this conference was generated from the inaugural conference that took place at the same time last year, with ...

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